Average Reviews:
(More customer reviews)There is an entire series of these cameras produced by Dlink, which can be grouped into one product line. This being the most expensive of the line, would have the least reviews and exposure. Read about the others before buying.
I was just called to a new client site last week that has 11 cameras installed.
Of the 11, half at any given time will drop off the network and/or lock up. He was continually calling his exiting tech guy who performed the install to reset them and eventually called me in because he wasn't getting in his own words "what he paid for".
I've used netstumlber and a few other apps to verify the wireless network health, which in my opinion is very good. At the farthest point, I am still receiving 92% signal with a non-enhanced Linksys router. Other devices on his network are problem free; the issues are isolated to the cameras.
Short of recommending the client box them and send them back for a refund, I've emailed DLink for any opinions or aftermarket "fixes". They are running the latest firmware. I've tried to pick a few up on E-Bay to at least test them in a controlled environment, but spending $400 per camera when there are obvious problems would not be something I would be willing to invest in. It would be something I would be interested in since if they do work as promised, I could recommend them to future clients.
My credentials, ex-NYPD officer and instructor, CCNP/CCDP CISSP, have a 10+ year networking business serving major Brokerage houses in Manhattan and have a smaller business auditing networks, recommending network security, and wireless solutions.
I will follow-up if Dlink provides an actual solution. AIM is my username above if anyone has jumped this hurdle.
FOLLOW-UP
10 days have passed and not a peep back from DLink Tech support. Considering that the inquiry was for a $6500 total DLink purchase which was detailed in the e-mail, it would lead someone to believe that selling is important, support is not. I called their sales line and someone immediately picked up. Sorry, Ford Motors in 1908 wouldn't have survived if their Model-T failed to start "most" of the time.
The cameras were boxed up and sent back. I was able to pull a few down and place them in a controlled environment for testing. Of the 3 I tested, 1 locked up within 24 hours. Not a good score. Still they also are trying to get into the infrastructure market with hubs, switches, and larger corporate items. I support over 40,000 users on my main account and their line is one I can't recommend.
Waiting for DLink. Not too confident they will get back to me.
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D-Link DCS-6620 10/100TX PTZ Dual Codec 0.05 Lux Optical Zoom Internet Camera
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